Ridgeline
One record per machine - its modules, its serials, the work done on it and the parts that went in - shared with the people who own it. Built on the bench, not in a boardroom.
For laboratories
LC, GC, MS, TOC and the modules around them - repair, refurbishment, preventive maintenance and parts.
For service companies
The system this shop runs on, for yours - under your name and your logo, not ours.
One record, end to end
A system arrives, gets worked on, gets billed and goes home. Every step of that leaves something behind - and all of it hangs off the same record rather than four systems that disagree.
Multi-stage tags, checklists, threaded notes and assignment. Preventive maintenance comes due on a schedule per model, not per memory.
A part catalog with the numbers that actually fit, purchase orders with carrier tracking, and stockroom shelves that know when to reorder.
Quote a job, bill it, and see what it cost to do - labor, parts, travel and expenses landing against the work order they came from.
Service reports, sign-off packets and QR labels, carrying the operator's name and logo - never the platform's.
Customers read the same record the bench works from, scoped to their systems, with an append-only audit log behind every line of it.
Systems marked GxP carry a validation package, dated paper that nags before it expires, and coverage that knows what an agreement owes.